For buyers
If a Lagos concert or event has sold out, resale is how you can still get in: someone who bought a ticket and can’t go sells it on. On Ventril every seller has verified their NIN, a person checks every listing, and your payment is held until after the event, so you’re not sending money to a stranger and hoping.
Start with the organiser. Some release extra tickets or open a waitlist, and that’s the cheapest way in.
After that, resale is your option. You can browse live listings on Ventril. If nothing is listed for your event yet, set a ticket alert on the browse page and we’ll let you know when one appears. Plans change, especially in the last few days before a show, so an alert is worth setting even if the event is weeks away.
Most resale tickets are real tickets from people who can’t attend. The risks are a fake, or a real ticket that has been sold to more than one person.
On Ventril the seller uploads the ticket to us before the listing goes live, a person reviews every listing, and duplicate ticket files are flagged. That doesn’t make a bad ticket impossible, because we can’t see the organiser’s gate scanner. It’s why your money is held until after the event.
Sellers set their own prices and there’s no cap. Some sell at face value or below because they just want their money back; others ask more for a sold-out show. Check the organiser’s face value so you know what you’re comparing against, and make an offer if a price looks high.
Ventril’s fee is 12% of the price, with a ₦150 minimum. The seller decides whether it’s added on top or taken from their payout. Either way, you see the total before you pay.
At mapped venues, tickets unlock when you’re at the venue or 3 hours before the event, whichever comes first, so a ticket bought on the day still reaches you in time.
Leave time for traffic, especially around Victoria Island and Lekki on December weekends, and keep your phone charged. Your ticket is in your Ventril dashboard, so you’ll need to be able to open it at the gate.
If it doesn’t get you in, you get your money back. Open a dispute between the start of the event and noon the next day and attach evidence, such as a photo at the gate or a message from the organiser’s staff. A person reviews both sides, and if you’re refunded, the money comes from the payment Ventril was holding.
Check the organiser for extra releases first. Then look at resale: browse Ventril’s live listings, and set a ticket alert if your event has none yet.
Sometimes. Sellers set their own prices, so some are at face value or below and some are higher. You see the full total before paying, and you can make an offer.
It appears in your dashboard. At mapped venues it unlocks when you’re at the venue or 3 hours before the event. You can unlock it earlier, but you’ll be asked to give up the “never received it” claim first.
If the ticket doesn’t get you in, open a dispute with evidence between the start of the event and noon the next day. A person reviews both sides, and any refund comes from the payment Ventril was holding. For anything else, email support@ventril.ng.
Yes, if someone has listed one. At mapped venues, tickets unlock when you’re at the venue or 3 hours before the event, so a ticket bought on the day still reaches you. Leave time for traffic.
Set a ticket alert on the browse page. We’ll let you know when a ticket for that event is listed.