THE DISAPPEARING SELLER
For Tobi.
He sent the money. The seller stopped replying. He was left chasing a ticket he’d already paid for.
Find your
next night out.
Find a resale ticket for your next event. Sellers verify their NIN, and Ventril holds the payment before paying them.
Selling a ticket? List itOn sale now
Tickets you can buy today
A spare ticket can still make someone’s night. Ventril helps eventgoers pass it on, with the sale and payment handled in one place.
- PaymentHeld by Ventril before seller payout
- SellersNIN-verified before listing
- ListingsEach one reviewed by a person
- DisputesEach one reviewed by a person
- PaymentsProcessed securely by Bachs
- Fee12% on resale, ₦150 minimum, shown before you pay
- TicketFind your ticket in your dashboard
- RuleOne ticket per listing
Why we built this
It was meant
to be a good night.
You’ve paid for the ticket and made your plans. Then a seller disappears, a code fails, or life gets in the way.
THE LETDOWN AT THE GATE
For Zainab.
She reached the gate with her ticket ready. The code had already been scanned, and she couldn’t get in.
THE TICKET LEFT UNUSED
For Adaeze.
She couldn’t make the event anymore. With nobody to buy her ticket, she stayed home and lost the money she’d spent.
These are the moments we’re building Ventril to change.
These stories are illustrative. Names and stock photos represent the situations described.
From listing to payout.
01 /
List your ticket
Verify your NIN, add your bank account, and upload the ticket. We review your listing before buyers can see it.
02 /
The buyer pays
The buyer sees the full price, including any fee, before paying through secure checkout. Ventril holds the money until payout.
03 /
Get your ticket
Your ticket is in your dashboard. For mapped venues, tickets stay locked until you confirm your location or until 3 hours before the event.
Tap ‘I got in’ only after you enter. This pays the seller immediately and ends your right to dispute.
04 /
Get paid the next day
Payout is at noon WAT the day after the event starts, unless a dispute is open. Buyers can release it sooner by confirming entry.
Payment held
Your money stays with Ventril until payout. An open dispute pauses payment to the seller.
Listings reviewed
A person reviews the uploaded ticket and listing before it goes live.
Seller ID checked
The seller’s NIN and payout account name must match before they can list.
Help with disputes
Send your evidence during the dispute window. We review both sides before deciding whether to refund you or pay the seller.
A note from the founder
A night out shouldn’t start with you wondering who you’ve sent your money to. We built Ventril so there’s a record of the sale and someone to turn to if it goes wrong.
Before you buy or sell.
Ventril holds it until noon WAT the day after the event starts. An open dispute pauses the payout. If you confirm you got in, we pay the seller immediately and your right to dispute ends.
On resales, the fee is 12% of the asking price, with a ₦150 minimum. The seller chooses whether you pay it on top or it comes out of their payout. You see the total before paying. Tickets marked ‘Sold by Ventril’ have no platform fee.
Open a dispute from your purchase and include evidence. You can do this from the event’s start until noon WAT the next day. We hold the payout while we review both sides, then refund you or pay the seller. For help, email support@ventril.ng. Check that the organizer allows ticket transfers before buying.
Your payout is due at noon WAT the day after the event starts, unless a dispute is open. It goes to the bank account that matches your NIN. If the buyer confirms entry, you are paid sooner. A buyer going quiet does not delay the scheduled payout.
Your purchase appears in your dashboard. For mapped venues, the ticket opens when you confirm your location, or automatically 3 hours before the event. Tickets for unmapped venues and tickets sold by Ventril open after purchase. If you choose to unlock a locked ticket early, you give up the ‘never received it’ dispute reason.
Bachs processes payments. Ventril never stores your card details.